Frequently Asked Questions
Can the stones be changed?
Yes, stones can be changed upon request depending on the design and availability. Additional
charges may apply.
How should I take care of my jewelry?
To maintain the shine and longevity of your jewelry:
● Store it in a soft cloth or separate pouch.
● Avoid contact with water, perfume, lotions, and chemicals.
● Remove jewelry before showering or swimming.
● Keep pieces stored separately to avoid scratches.
Proper care will help your jewelry last longer.
Is my item reserved once added to cart?
No. Items are only confirmed once the order is completed and payment (if required) is
received. Adding items to your cart does not reserve them.
What are your delivery charges?
Within Karachi (COD Available)
● We offer Cash on Delivery (COD) within Karachi.
● Customers must pay Rs. 250 advance delivery charges to confirm the order.
● This ensures serious orders and avoids failed deliveries.
● The remaining balance is payable at the time of delivery.
Outside Karachi (Within Pakistan)
Outside Karachi
● Orders outside Karachi are processed only on advance payment via:
o EasyPaisa
o JazzCash
o SadaPay
o Bank Transfer
● COD is not available outside Karachi.
● Delivery charges may vary depending on location.
International Orders
● COD is not available for international orders.
● Full advance payment is required via:
o Bank Transfer
o MasterCard / Visa (secure online payment)
● Shipping charges are calculated at checkout based on destination.
● Customers are responsible for any customs duties or import taxes.
What is your delivery time?
Within Pakistan: 3–6 working days
International Orders: 7–10 working days
Delivery times may vary depending on courier services and customs clearance.
What is your WhatsApp contact number?
Message Us at WhatsApp:
+92 336 3745127